Shipping times may vary because each package passes through multiple stages before reaching its final destination. After leaving our fulfillment center, orders move through regional processing facilities, sorting hubs, transportation networks, and local delivery operations. Factors such as shipping distance, carrier workload, regional volume, peak seasons, and weather conditions can all influence transit times. Under normal circumstances, standard orders are typically delivered within ten to twenty business days, excluding weekends and public holidays.
While we partner with reliable carriers and coordinate shipments carefully, occasional delays may occur. Circumstances such as severe weather, transportation disruptions, staffing limitations, security inspections, or unexpected surges in demand can affect both domestic and international deliveries. Although we dispatch orders promptly and remain in communication with our shipping partners, certain factors remain beyond our control. We appreciate your patience and understanding should delays arise.
Once an order has been processed and shipped, estimated delivery dates are not guaranteed, and changes to the shipping address or shipping method are no longer possible. To help prevent delivery issues, customers are encouraged to review and confirm that all address details are accurate before completing checkout. Accurate information reduces the risk of misrouting, failed delivery attempts, and extended transit times.
During transit, packages are handled by the carrier and may pass through multiple facilities. Carriers may temporarily place shipments on hold for address verification or additional security checks. In rare cases, an item may become unavailable after an order is placed due to inventory discrepancies. If this occurs, we will notify you, remove the affected item from your order, and issue a refund for that portion.
All orders include free shipping. Certain shipments may require a signature upon delivery. If a delivery attempt is unsuccessful, carriers may make additional attempts; however, repeated failures may result in the package being returned to us. Returned orders are canceled, and any payments received will be refunded to the original payment method. Customers are encouraged to monitor tracking information to ensure timely receipt of their packages.
Orders may occasionally be delayed, canceled, or not shipped due to out-of-stock items, unsupported delivery locations, PO Box restrictions, payment verification issues, or incomplete or inaccurate checkout information.
If you receive an incorrect item, experience sizing concerns, or need assistance with your shipment, please contact us promptly at americangirlofficial@outlook.com. Our support team will assist with returns, refunds, or exchanges and work to resolve any shipping-related concerns as efficiently as possible.